We're dedicated to meeting the needs of people with disabilities, and recognise the importance of complying with accessibility standards. We also recognise the challenge and benefits of creating a website that focuses not only on complying with standards, but on delivering an excellent online experience to the widest possible audience, including older people and users with disabilities.
As far as possible, we aim that this website is:
- technically accessible, in that it is possible for all users to access all information and functionality;
- equally usable, in that it is not prohibitively difficult or time consuming for users with disabilities to carry out normal tasks;
- capable of being adapted or configured by individual users to meet their specific needs and preferences;
- capable of interfacing with appropriate, widely available assistive technologies employed by users.
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Our customer care team is available through live chat, phone and email.